Privacy Policy

Good morning!

If you have arrived here, it is a reliable sign that you value your privacy. We understandthis very well, which is why we are providing you with a document in which you will findin one place the rules for processing your personal data and using cookies and othertracking technologies in connection with the operation of the vivamar.eu website.

Formal information to start – the administrator of the website is Nieruchomosci ImperS.C. ul.Sienkiewicza 1C 34-500 Zakopane

This privacy policy has been structured in the form of questions and answers. Thechoice of this form was dictated by the concern for clarity and legibility of theinformation presented to you. Below you will find a table of contents of this policycorresponding to the questions we answer in turn.

# 1: Who is the controller of your personal data?

# 2: Who can you contact regarding the processing of your personal data?

# 3: What information do we have about you?

# 4: Where do we get your personal data from?

# 5: Is your data safe?

# 6: For what purposes do we process your personal data?

User account – details

Orders – details

Complaints and withdrawals – details

Newsletter – details

Product comments and opinions – details

Mail handling – details

Tax and accounting obligations – details

Archive – details

Self-marketing – details

Analysis, statistics, optimisation – details

# 7: How long will we keep your personal data?

# 8: Who are the recipients of your personal data?

# 9: Do we transfer your data to third countries or international organisations?

# 10: Do we use profiling? Do we make automated decisions based on your personal data?

# 11: What rights do you have in relation to the processing of your personal data?

# 12: Do we use cookies and what are they?

# 13: On what basis do we use cookies?

# 14: Can you disable cookies?

# 15: For what purposes do we use our own cookies?

# 16: What third-party cookies are used?

Google Analytics – details

Google Tag Manager – details

Google AdWords – details

Google AdSense – details

You Tube – details

Vimeo – details

# 17: Do we track your behaviour on our website?

# 18: Are we targeting you with targeted advertising?

# 19: How can you manage your privacy?

# 20: What are server logs?

# 21: Is there anything else you should know?

If you have any concerns about the privacy policy, you can contact us at any time bysending an email to katkasystem@gmail.com.

#1: Who is the controller of your personal data?

The administrator of your personal data is Real Estate Imper S.C. ul.Sienkiewicza 1C34-500 Zakopane

# 2: Who can you contact regarding the processing of your personal data?

As part of the implementation of data protection in our organisation, we have decidednot to appoint a Data Protection Officer due to the fact that it is not mandatory in oursituation. For matters relating to data protection and privacy in general, you can contactkatkasystem@gmail.com.

# 3: What information do we have about you?

Depending on the purpose, we may process the following information about you:

name,
residential address,
business address,
NIP number,
e-mail address,
telephone number,
data contained in correspondence addressed to us,
bank account number,
IP address,
image (profile picture),
products you have seen,
details of orders placed,
details of abandoned baskets,
activity in relation to messages sent as part of the newsletter,
information about the operating system and the web browser you are using,
REVIEWED,
time spent on the site,
transitions between individual sub-pages,
clicks on individual links,
the source from which you go to our website,
the age range you are in,
Your gender,
Your approximate location limited to the village,
Your interests as determined by your online activity.

We have described the scope of the processing precisely for each processing purpose.Information in this regard can be found later in this policy.

# 4: Where do we get your personal data from?

In most cases, you give them to us yourself. This happens when:

you register a user account,
you place your order,
you send a complaint or withdraw from the contract,
you sign up to the newsletter,
add your comments or feedback on the product,
you contact us.

In addition, some information about you may be automatically collected by the tools we use:

The mechanism of the website and the newsletter system collects your IP address,
The mechanism of the website collects information on products you have viewed,
details of orders placed, including unfinished ones,
The mechanism of the newsletter system collects information about your activity inrelation to the content sent to you within the newsletter, such as opening messages,
clicking on links, etc,Google Analytics collects a range of information about how you use our website.

# 5: Is your data safe?

We care about the security of your personal data. We have analysed the risks involvedin the various processes of processing your data and then implemented appropriatesecurity and data protection measures. We continuously monitor the state of ourtechnical infrastructure, train our staff, look at the procedures in place and make thenecessary improvements. If you have any questions about your personal data, we are atyour disposal at katkasystem@gmail.com.

# 6: For what purposes do we process your personal data?

There are more than one of these targets. Below is a list of them, followed by a moredetailed discussion. We have also assigned the respective legal bases for processing tothe various purposes.

Registration and maintenance of a user account – Article 6(1)(b) of the DPA,
Order processing – Article 6(1)(b) RODO,
Handling of complaints or withdrawal from the contract – Article 6(1)(f) RODO,
Dispatch of the newsletter – Article 6(1)(a) of the RODO,
handling of comments or product reviews – Article 6(1)(a) of the DPA,
Handling of correspondence – Article 6(1)(f) RODO,
fulfilment of tax and accounting obligations – Article 6(1)(c) of the DPA,
the creation of an archive for the possible need to defend, establish or assert claims, aswell as for the identification of the returning customer – Article 6(1)(f) RODO,
Own marketing – Article 6(1)(f) RODO,
Analysis, statistics and optimisation – Article 6(1)(f) RODO.

User account – details

When you create a user account, you must provide the data necessary to set up theaccount: e-mail address and password. The provision of the data is voluntary, butnecessary to set up the account.

Within the framework of editing your account details, you can enter further data, inparticular data that may be used to place orders, such as your name, residential orbusiness address, VAT number, telephone number. Within the context of editing youraccount details, you can also set up your avatar, e.g. a profile picture including animage.

If you create an account through integration with a social media account, we will gainaccess to certain data stored within the social media account (name, email address,profile picture) on the basis of your prior authorisation.

In addition, our system used for user accounts records your IP number, which you usedwhen registering your user account.

Furthermore, we use the integration of the Google Analytics tool with the user accountmechanism. In this way, the data collected by the Google Analytics tracking code aboutyour use of our website is assigned to your user account. This includes informationsuch as:

information about the operating system and the web browser you are using,
REVIEWED,
time spent on the site,
transitions between individual sub-pages,
clicks on individual links,
the source from which you go to our website,
the age range you are in,
Your gender,
Your approximate location limited to the village,
Your interests as determined by your online activity.

We analyse such information about you in order to optimise our websites for userexperience, efficiency and conversion, which is our legitimate interest as referred to inArticle 6(1)(f) of the DPA.

You can modify the information about you provided to us in connection with theregistration of your user account at any time. However, in a situation where you havecreated an account using an integration with an account on a social networking site,the data retrieved from this social networking site cannot be modified.

The data provided by you in connection with the creation of your account is processedin order to provide you with an electronic service consisting of providing you with thepossibility to use your user account. This service is provided on the basis of a contractconcluded in accordance with the terms and conditions described in the Terms andConditions, which means that, in this respect, the legal basis for the processing of yourpersonal data is Article 6(1)(b) RODO.

Your data will be stored for the duration of your account. You can decide to delete youraccount at any time, but this will not lead to the deletion of information about yourorders placed using your account from our database. Order data will be stored in ourarchive until the expiry of the statute of limitations for contractual claims / for thelifetime of the website due to ensuring that we can identify the returning customer,reconstruct their purchase history, discounts granted, etc., which is our legitimateinterest as referred to in Article 6(1)(f) of the RODO.

Orders – details

When placing an order, you will need to provide the data necessary to process theorder. Depending on the details of your order, the catalogue of data may be different.For example, if you are ordering physical products, we need to know the address wherewe will deliver the order to you. If you are requesting a VAT invoice for a company, weneed to know the VAT number and business address. The provision of data is voluntary,but necessary to place an order.

In addition, our system used to process your order saves your IP number, which youused when placing your order.

Each order is saved in our database, which means that your personal data assigned tothe order is also accompanied by order-related information such as the productsordered, the selected payment method, the selected delivery method and the paymentdeadline.

The data collected in connection with the order, are processed for the purpose ofperforming the contract concluded by placing the order (art. 6 para. 1 lit. b RODO),issuing an invoice (art. 6 para. 1 lit. c RODO in connection with the regulationsgoverning invoicing), including the invoice in the accounting documentation andfulfilling other tax and accounting obligations (art. 6(1)(c) RODO in conjunction with theprovisions governing tax and accounting obligations) and for archiving purposes for thepossible need to defend, establish or assert claims, as well as to identify a returningcustomer, which constitutes our legitimate interest (art. 6(1)(f) RODO).

Order data will be processed for the time necessary to process the order and thereafteruntil the expiry of the limitation period for contractual claims. In addition, after theexpiry of this period, the data may still be processed by us for archival purposes for thepossible need to defend, establish or assert claims, as well as to identify a returningcustomer. Please also note that we are obliged to keep accounting records, which maycontain your personal data, for the period required by law.

Complaints and withdrawals – details

If you make a complaint or withdraw from the contract, you provide the personal datacontained in the content of the complaint or statement of withdrawal, which includesyour name, address, telephone number, e-mail address, bank account number. The provision of data is voluntary, but necessary in order to make a complaint or withdrawfrom the contract.

The data provided to us in connection with the lodging of a complaint or withdrawalfrom a contract are used for the purpose of the complaint procedure or withdrawalprocedure and subsequently for archiving purposes, which is our legitimate interest(Art. 6(1)(f) RODO).

Data will be processed for the time necessary for the complaint procedure or thewithdrawal procedure. Complaint documents will be stored until the expiry of thewarranty entitlement period. Statements of withdrawal will be stored together withaccounting records for the period required by law.

Newsletter – details

By subscribing to the newsletter, you provide us with your name and email address. Theprovision of data is voluntary, but necessary to subscribe to the newsletter.

In addition, our system used for the newsletter, records your IP number you used when
signing up for the newsletter, determines your approximate location, the email client
you use for email and tracks your actions taken in relation to the messages sent to you.
As such, we also have information on which messages you have opened, within which
messages you have clicked on links, etc.

The data you provide to us in connection with your subscription to the newsletter isused for the purpose of sending you the newsletter, and the legal basis for theprocessing is your consent (Art. 6(1)(a) RODO) given when you signed up for thenewsletter. With regard to the processing of information that does not originate fromyou but is collected automatically by our mailing system, we rely in this respect on ourlegitimate interest (Article 6(1)(f) RODO) to analyse the behaviour of newslettersubscribers in order to optimise mailing activities.

You can unsubscribe from the newsletter at any time by clicking on the dedicated linkincluded in each message sent as part of the newsletter or by simply contacting us.Despite opting out of the newsletter, your data will continue to be stored in ourdatabase for the purpose of identifying the returning subscriber and for the possible defence of claims relating to the sending of the newsletter to you, in particular for thepurpose of demonstrating the fact that you have given your consent to receive thenewsletter and when you withdrew it, which is our legitimate interest referred to inArticle 6(1)(f) of the RODO.

You can modify your details given for the purposes of receiving the newsletter at anytime by clicking on the relevant link visible in each message sent as part of thenewsletter or simply by contacting us.

Product comments and opinions – details

When adding a comment or opinion on a product, you must provide at least a username that will be assigned to the comment or opinion (the name may contain personaldata, such as your first or last name) and an e-mail address. Providing this data isvoluntary, but necessary to add a comment or opinion. You can also add your avatar(which can include your image, such as a photo) and provide your website address, butthis is not obligatory.

The data provided in connection with the addition of a comment or opinion will beprocessed for the purpose of publishing the comment or opinion on the website. Thebasis for the processing is your consent (Article 6(1)(a)) resulting from the submissionof the form used to publish the comment or opinion. You can withdraw your consent atany time by requesting that the comment or opinion be deleted.

Mail handling – details

When contacting us, you naturally provide us with your personal data contained in thebody of your correspondence, in particular your e-mail address and your name. Theprovision of data is voluntary, but necessary in order to make contact.

Your data is processed in this case for the purpose of contacting you, and the basis forprocessing is Article 6(1)(f) RODO, i.e. our legitimate interest. The legal basis for post-contact processing is also our legitimate purpose of archiving your correspondence forthe purpose of ensuring that we can prove certain facts in the future (Article 6(1)(f)RODO).

The content of your correspondence may be subject to archiving and we are not in aposition to say with certainty when it will be deleted. You have the right to request thehistory of any correspondence you have had with us (if it has been archived), as well asto request its deletion, unless its archiving is justified by our overriding interests, e.g.defence against potential claims on your part.

Tax and accounting obligations – details

If we issue an invoice to you, it forms part of your accounting records, which will be keptfor the period of time required by law. Your personal data is then processed for thepurpose of fulfilling our tax and accounting obligations (Art. 6(1)(c) RODO inconjunction with the provisions governing tax and accounting obligations).

Archive – details

As part of the description of the various purposes for processing personal data above,we have indicated the time limits for storing personal data. These time limits are oftenrelated to our archiving of certain data for the purpose of ensuring that we are able toprove certain facts in the future, to reconstruct the course of our cooperation with you,the correspondence exchanged, to defend ourselves, to establish or assert claims. Werely in this respect on our legitimate interest as referred to in Article 6(1)(f) RODO.

Self-marketing – details

As part of our website, we use an abandoned cart recovery mechanism. In a situationwhere you start the ordering process but do not complete it, our system will note thisfact in order to take action to encourage you to complete your order. These actions mayinclude, but are not limited to, sending you an email with an incentive to complete yourorder or displaying a targeted advertisement while you are browsing the internet.

Analysis, statistics, optimisation – details

We collect statistical information on user browsing behaviour on our websites, such asclicks on links, transitions between sub-pages, time spent on individual pages, etc. Weanalyse this information in order to optimise our websites for user experience,efficiency and conversion. In most cases, the information processed in this way is notpersonal data. The exception is if you are a registered user. We may then collate thisinformation with other data you have collected in your user account.

We carry out the activities described above on the basis of our legitimate interestreferred to in Article 6(1)(f) RODO to optimise our websites.

# 7: How long will we keep your personal data?

Data retention periods are indicated separately in relation to each processing purpose.You will find this information within the details dedicated to each separate purpose ofprocessing.

# 8: Who are the recipients of your personal data?

We would venture to say that modern business cannot do without services provided bythird parties. We also make use of such services. Some of these services involve theprocessing of your personal data. Third-party service providers that are involved in theprocessing of your personal data are:

provider of a cloud computing service where backups that may contain your personaldata are stored,
the provider of the mailing system in which your data is stored if you are a newslettersubscriber,
the provider of the CRM system in which we store your data in order to improve thecustomer service process and for archiving purposes,
the supplier of the invoicing system in which your data are stored for the purpose ofissuing invoices,
the accountancy office that processes your invoice data,
courier companies that process your data to the extent necessary to deliver your orderto you,
a law firm that accesses the data if this is necessary to provide legal assistance to us,
a maintenance service provider who gains access to the data if the technical workcarried out relates to areas where personal data are located,
other subcontractors who gain access to the data if the scope of their activities requiressuch access.

Your personal data may also be forwarded to the tax authorities to the extent necessaryfor the fulfilment of tax and accounting obligations. This includes, in particular, alldeclarations, reports, statements and other accounting documents containing yourpersonal data.

In addition, if necessary, your personal data may be made available to entities,authorities or institutions entitled to access the data under the law, such as police,security services, courts, public prosecutors’ offices.

Furthermore, we use tools that collect a range of information about you related to youruse of our website. This includes, in particular, the following information:

information about the operating system and the web browser you are using,
REVIEWED,
time spent on the site,
transitions between individual sub-pages,
clicks on individual links,
the source from which you go to our website,the age range you are in,
Your gender,
Your approximate location limited to the village.
Your interests as determined by your online activity.

This information in itself does not, in our opinion, have the nature of personal data. Asthis information is collected by the external tools we use, this information is alsoprocessed by the tool providers under the terms of their terms of use and privacypolicies. Generally, this information is used to provide, improve and manage ourservices, to develop new services, to measure the effectiveness of advertising, toprotect against fraud and abuse, and to personalise the content and advertising displayed on individual services, websites and applications. We have attempted todescribe the details of this later in this policy as part of the explanation of each tool.

# 9: Do we transfer your data to third countries or international organisations?

Yes, part of the processing of your personal data may involve transfers to thirdcountries.

We transfer your personal data to third countries in connection with the use of toolsthat store personal data on servers located in third countries, in particular in the USA.The providers of these tools guarantee an adequate level of protection of personal datathrough the relevant compliance mechanisms provided for by the RODO, in particularby joining the Privacy Shield programme or by using standard contractual clauses.

the ActiveCampagne mailing system, whose provider is ActiveCampagne LLC, 1 NorthDearborn Street, Suite 500, Chicago, IL 6062, USA – with regard to your name, e-mailaddress, IP address and statistical information related to your reactions to themessages we send you,

Google’s G-Suite services, whose provider is Google Ireland Limited, Gordon House,Barrow Street, Dublin 4, Ireland – to the extent of all data processed within the scope ofGoogle’s services, including that contained in files subject to synchronisation withGoogle Drive.
Google: https://www.privacyshield.gov/participant?id=a2zt000000001L5AAI,
Vimeo INC, 555 West 18th Street, New York, New York 10011-in order to use the videosof the Vimeo service, which involves the use of cookies,

Owners of social networks: Facebook, Instagram, LinkedIn, YouTube under the dataprocessing rules set out by the owners of these sites, when you like my social profileshosted on these sites.2) Your data may be transferred by data recipients outside theEEA. The guarantees for the protection of your data derive from the participation of datarecipients in the Privacy Shield programme established under CommissionImplementing Decision (EU) 2016/1250 of 12 July 2016 on the adequacy of theprotection provided by the EU-US Privacy Shield (ActiveCampaign LLC:https://www.privacyshield.gov/participant?id=a2zt0000000GnH6AAK, Google LLC:https://www.privacyshield.gov/participant?id=a2zt000000001L5AAI&status=Active,Vimeo INC:https://www.privacyshield.gov/participant?id=a2zt00000008V77AAE&status=Active)

# 10: Do we use profiling? Do we make automated decisions based on your personal data?

We do not make decisions towards you based solely on automated processing,including profiling, which would produce legal effects towards you or similarlysignificantly affect you.

Yes, we do use tools that may take certain actions depending on the informationcollected by the tracking mechanisms, but we believe that these actions do not have amaterial impact on you, as they do not differentiate your situation as a customer, do notaffect the terms of the contract you may enter into with us, etc.

Using certain tools, we can, for example, target you with personalised advertisingbased on your previous activities on our website or suggest products that may be ofinterest to you. This is known as behavioural advertising. We encourage you to learnmore about behavioural advertising, particularly with regard to privacy issues. You canfind detailed information, including the possibility of managing your settings with regardto behavioural advertising, here: http://www.youronlinechoices.com.

We emphasise that within the tools we use, we do not have access to information thatwould allow us to identify you. The information we are talking about here is, inparticular:

information about the operating system and the web browser you are using,
REVIEWED,
time spent on the site,
transitions between individual sub-pages,
the source from which you go to our website,
the age range you are in,
Your gender,
Your approximate location limited to the village,
Your interests as determined by your online activity.

We do not collate the information indicated above with your personal data held in ourdatabases. This information is anonymous and does not allow us to identify you. Thisinformation is stored on the servers of the providers of the individual tools, and theseservers can most often be located around the world.

An exception to the anonymous nature of the information referred to above is if youhave a user account. In that case, this information may be collated with your datacollected in your user account. However, we still do not, using this information, makedecisions towards you based solely on automated processing, including profiling,which would produce legal effects towards you or similarly significantly affect you. Weconsider that the activities of targeting you with advertisements depending on youractivity on our website and taking optimisation measures do not materially affect you.Therefore, we rely on our legitimate interest as referred to in Article 6(1)(f) of the RODOin this respect.

# 11: What rights do you have in relation to the processing of your personal data?

The RODO grants you the following potential rights in relation to the processing of yourpersonal data:

The right to access and receive a copy of your data,
The right to rectification (amendment) of your data,
The right to erasure (if, in your opinion, there are no grounds for us to process your data,you can request that we erase it),
The right to restrict processing (you can request that we restrict processing to onlystoring your data or carrying out activities agreed with you if, in your opinion, we haveinaccurate data or are processing it unduly),
The right to object to processing (you have the right to object to processing on the basisof a legitimate interest; you should indicate the particular situation which you thinkjustifies us stopping the processing covered by the objection; we will stop processingyour data for these purposes unless we demonstrate that the grounds for ourprocessing override your rights or that your data is necessary for us to establish, assertor defend our claims),
The right to data portability (you have the right to receive from us in a structured,commonly used machine-readable format the personal data you have provided to us on the basis of a contract or your consent; you can have this data sent directly to anotherentity),
The right to withdraw your consent to the processing of your personal data if you havepreviously given such consent,
the right to lodge a complaint with a supervisory authority (if you find that we areprocessing your data unlawfully, you may lodge a complaint to the President of theOffice for Personal Data Protection or any other competent supervisory authority).

The rules related to the exercise of the rights indicated above are described in detail inArticles 16 – 21 of the RODO. We encourage you to familiarise yourself with theseprovisions. For our part, we consider it necessary to explain to you that the rightsindicated above are not absolute and you will not be entitled to them in relation to allprocessing activities of your personal data.

We emphasise that one of the rights indicated above is always available to you – if youconsider that we have committed a breach of data protection regulations in theprocessing of your personal data, you have the possibility to lodge a complaint with asupervisory authority (the President of the Office for Personal Data Protection).

You can also always request that we provide you with information about what data wehold about you and for what purposes we process it. Simply send an email tokatkasystem@gmail.com. However, we have made every effort to ensure that theinformation of interest to you is comprehensively set out in this privacy policy. You canalso use the e-mail address given above if you have any questions about the processingof your personal data.

# 12: Do we use cookies and what are they?

Our website, like almost all other websites, uses cookies.

Cookies are small textual information stored on your terminal device (e.g. computer,tablet, smartphone) that can be read by our ICT system (our own cookies) or by third-party ICT systems (third-party cookies). Specific information can be recorded andstored in cookies, which can then be accessed by ICT systems for specific purposes.

Some of the cookies we use are deleted when your browser session ends, i.e. when youclose your browser (so-called session cookies). Other cookies are stored on yourterminal device and enable us to recognise your browser the next time you visit thewebsite (persistent cookies).

If you would like to find out more about cookies as such, you can read, for example, thismaterial: https://en.wikipedia.org/wiki/HTTP_cookie

# 13: On what basis do we use cookies?

We use cookies on the basis of your consent, except where cookies are necessary forthe proper provision of an electronic service to you.

Cookies that are not necessary for the correct provision of the electronic service remainblocked until you have given your consent to our use of cookies. When you visit ourwebsite for the first time, we display a message asking you for your consent togetherwith the option of managing cookies, i.e. deciding which cookies you agree to andwhich you want to block.

As far as your consent to cookies is concerned, we accept the option that you give suchconsent through the settings of your browser or the additional software supporting themanagement of cookies. We assume that you agree to all cookies used by us that arenot blocked by your browser or the additional software you use.

Please note that disabling or restricting cookies may prevent you from using some ofthe features available on the website and may cause difficulties in using our website, aswell as many other websites that use cookies. For example, if you block social mediaplug-in cookies, the buttons, widgets and social features implemented on our site maynot be available to you.

# 14: Can you disable cookies?

Yes, you can manage your cookie settings within your web browser. You can block all orselected cookies. You can also block cookies for specific sites. You can also deletepreviously saved cookies and other site and plug-in data at any time.

Web browsers also offer the option of incognito mode. You can use this if you do notwant information about pages visited and files downloaded to be saved in yourbrowsing and download history. Cookies created in incognito mode are deleted whenyou close all windows in this mode.

Browser plug-ins for controlling cookies are also available, such as Ghostery(https://www.ghostery.com). The option to control cookies may also be provided byadditional software, in particular anti-virus packages, etc.

In addition, there are tools available on the internet to control certain types of cookies,in particular to collectively manage behavioural advertising settings (e.g. www.youronlinechoices.com/, www.networkadvertising.org/choices).

# 15: For what purposes do we use our own cookies?

Proprietary cookies are used to ensure the correct functioning of the variousmechanisms of the website, such as maintaining the session after logging in to youraccount, remembering the last products you browsed and the products you added toyour basket.

# 16: What third-party cookies are used?

The following third-party cookies operate as part of our website:

Google Analytics,
Google Tag Manager,
Google AdWords,
Google AdSense,
Facebook Custom Audiences,
Facebook, Twitter, LinkedIN, Pinterest (social media tool cookies),
Vimeo,
Hotjar,
YouTube.

Details of individual third-party cookies are described below.

Google Analytics – details

We use the Google Analytics tool provided by Google LLC, 1600 Amphitheatre Parkway,Mountain View, CA 94043, USA. We carry out these activities based on our legitimateinterest in generating statistics and analysing them in order to optimise our websites.

In order to use Google Analytics, we have implemented a special Google Analyticstracking code in the code of our website. The tracking code uses cookies from GoogleLLC concerning the Google Analytics service. You can block the Google Analyticstracking code at any time by installing the browser add-on provided by Google: https://tools.google.com/dlpage/gaoptout.

Google Analytics automatically collects information about your use of our website. Theinformation collected in this way is mostly transmitted to and stored on Google servers,which may be located around the world.

Due to the IP address anonymisation activated by us, your IP address is shortenedbefore being passed on. Only in exceptional cases is the full IP address transmitted toGoogle’s servers and only shortened there. The anonymised IP address transmitted byyour browser within the scope of Google Analytics is generally not combined with otherGoogle data.

We would like to emphasise that we do not collect any data within the framework ofGoogle Analytics that would allow you to be identified. Therefore, the data collectedwithin the framework of Google Analytics is not personal data for us. The informationwe have access to within Google Analytics is, in particular:

information about the operating system and the web browser you are using,
the sub-pages you view within our website,
time spent on our website and its sub-sites,
transitions between individual sub-pages,
the source from which you go to our website.

In addition, we use the following Advertising Functions within Google Analytics:

demographic and interest reports,
remarketing,
ad reporting functions, user-ID.

As part of the Advertising Functions, we also do not collect personal data. Theinformation we have access to is, in particular:

the age range you are in,
Your gender,
Your approximate location limited to the village,
Your interests as determined by your online activity.

Google Analytics and Google Analytics 360 services have been certified to theindependent security standard ISO 27001. ISO 27001 is one of the most widelyrecognised standards in the world and certifies that the systems operating GoogleAnalytics and Google Analytics 360 meet the relevant requirements.

If you are interested in the details related to Google’s use of data from sites andapplications that use Google services, we encourage you to read this information: https://policies.google.com/technologies/partner-sites.

Google Tag Manager – details

We use the Google Tag Manager tool provided by Google LLC, 1600 AmphitheatreParkway, Mountain View, CA 94043, USA and allows us to manage tags, which aresmall pieces of code through which we are able to control user traffic and behaviour,collect information about the effectiveness of advertising and take action to improveour website. Google Tag Manager does not collect any personally identifiableinformation about you, however, this tool triggers other tags which in turn may collectdata.

Google AdWords – details

We use remarketing functions available within the Google AdWords system operated byGoogle LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA. We carry outactivities in this regard based on our legitimate interest in marketing our own productsor services.

When you visit our website, a Google remarketing cookie is automatically left on yourdevice, which collects information about your activity on our website. Thanks to theinformation collected in this way, we are able to display advertisements to you withinthe Google network depending on your behaviour on our website. For example, if youview a product, this information will be recorded by a remarketing cookie so that we cantarget you with an ad for that product or any other ad we deem appropriate. Thisadvertising will be displayed to you within the Google network when you use theinternet, browse other websites, etc.

We emphasise that we, when using Google Ads, do not collect any data that wouldallow you to be identified. The possible collation of data in such a way that it acquiresthe character of personal data may be carried out on Google’s part, but to this extent,we are no longer responsible for this, as Google carries out these activities on the basisof the agreement concluded with you as a user of Google services.

We, using Google AdWords, are only able to define the audience groups we would likeour adverts to reach. On this basis, Google decides when and how it will present our adto you.

Further processing of the information only takes place if you have consented to Googlelinking your browsing history to your account and using information from your Googleaccount to personalise the advertisements that are displayed on the websites. In thiscase, Google will use your data to create and define target group lists for remarketingpurposes on different devices. For this purpose, Google will temporarily combine theinformation collected with other data it has in order to create targeting groups.

If you do not wish to receive personalised adverts, you can manage your ad settingsdirectly on the Google website: https://adssettings.google.com/.

Google AdSense – details

We display advertisements on our pages as part of the Google AdSense networkoperated by Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA.We carry out activities in this respect based on our legitimate interest in monetising thecontent we publish.

Our website, in connection with the display of advertisements on it within the AdSensenetwork, contains advertising tags which issue your browser with a command to send arequest for advertising content from Google’s servers. Along with the advertisingcontent, the server also sends a cookie. Cookies are used to display advertisementsbased on your previous visits to our website or other websites. AdSense also usescookies to improve the quality of advertisements. Common uses include targeting adsbased on topics of interest to you, improving campaign performance reports andskipping ads you have already seen.

We would like to emphasise that we, when using Google AdSense, do not collect anydata that would allow you to be identified. The possible collation of data in such a waythat it acquires the character of personal data may be carried out on Google’s part, butto this extent, we are no longer responsible for this, as Google carries out theseactivities on the basis of the contract concluded with you as a user of Google services.

If you do not wish to receive personalised adverts, you can manage your ad settingsdirectly on the Google website: https://adssettings.google.com/.

Facebook Custom Audiences – details

As part of the Facebook Ads system provided by Facebook Inc., 1601 S. California Ave.,Palo Alto, CA 94304, USA, we use the Custom Audience Groups function to targetspecific user groups with targeted advertising messages. We carry out activities in thisrespect based on our legitimate interest in marketing our own products or services.

In order to target you with advertisements personalised to your behaviour on ourwebsite, we have implemented the Facebook Pixel within our website, whichautomatically collects information about your use of our website. The informationcollected in this way is mostly transmitted to Facebook servers, which may be locatedworldwide, particularly in the United States of America (USA).

The information collected within the Facebook Pixel is anonymous, i.e. it does not allowus to identify you. Depending on your activity on our pages, you may reach a specificaudience, but we do not in any way identify individuals belonging to these groups.

However, we would like to inform you that Facebook may combine the informationcollected with other information about you collected through your use of Facebook anduse it for its own purposes, including marketing. Such activities of Facebook are nolonger dependent on us, and you can look for information about them directly inFacebook’s privacy policy: https://www.facebook.com/privacy/explanation. From yourFacebook account, you can also manage your privacy settings. Here you will find usefulinformation in this regard: https://www.facebook.com/ads/settings.

Social tools – details

Our website uses plug-ins, buttons and other social media tools, collectively referred toas “plug-ins”, provided by social networks such as Facebook, Instagram, LinkedIN, Twitter, Pinterest.

When you view our website containing a plug-in of a particular social network, yourbrowser sends information to the administrator of this social network about your visit.As the plug-in is a fragment of a social network embedded in our website, your browsersends a request to download the content of the respective social network to ourwebsite.

The plug-ins collect certain information about you, such as your user ID, the websitevisited, the date and time and other browser information.

The social network administrators use some of this information to personalise theviewing conditions of our site. For example, when you visit a page with a “Like” button,the social network administrator needs information about who you are in order to showyou which of your friends also like our page.

The information collected by the plugins may also be used by the social networkadministrators for their own purposes, such as, for example, improving their ownproducts, creating user profiles, analysing and optimising their own activities, targetingadvertisements. We have no real influence on how the information collected by theplugins is subsequently used by the social network administrators. You can look fordetails in this regard in the rules and privacy policies of the individual social networks.

Social network plug-ins collect and transmit information to the administrators of thesesocial networks even when you browse our website without being logged into yoursocial network account. However, the browser then sends a more limited set ofinformation.

If you have logged in to one of the social networks, the site administrator will be able todirectly associate your visit to our site with your profile on the respective socialnetwork.

If you do not want social media sites to attribute the data collected during your visit toour website directly to your profile on the respective site, you must log out of that sitebefore visiting our website. You can also completely prevent plug-ins from loading onthe website by using the appropriate extensions for your browser, such as scriptblocking.

In addition, the use of certain plugins may involve the publication of certain informationwithin your social profiles. For example, information about clicks on the ‘Like’ buttonmay be available on your Facebook timeline. Of course, if you share any content onyour social media using plugins embedded on our website, this sharing will naturally bevisible on your profile.

With regard to the details relating to the processing by the social networkadministrators of the information collected by the plug-ins, in particular the purposeand scope of the data collection and its further processing and use by theadministrators, as well as the possibility of contacting you and your rights in thisrespect and the possibility of making settings to ensure the protection of your privacy,you will find everything in the privacy policies of the respective service providers:

Facebook – https://www.facebook.com/privacy/explanation,
Twitter – https://twitter.com/en/privacy,
LinkedIN – https://www.linkedin.com/legal/privacy-policy,
Instagram – https://www.facebook.com/help/instagram/155833707900388,
Pinterest – https://policy.pinterest.com/en/privacy-policy

Hotjar – details

We use the Hotjar tool to better understand your needs and to optimise our website foryour user experience, which is our legitimate interest. The tool is provided by a thirdparty entity, i.e. Hotjar Limited, Level 2, St Julian’s Business Centre, 3, Elia ZammitStreet, St Julian’s STJ 1000, Malta.

Hotjar records every visitor to our website and enables us to play a video recording oftheir traffic on our site, as well as to generate so-called heat maps. Within the Hotjartool, we do not have access to information that allows us to identify you, as Hotjar doesnot record the process of filling in forms. The information we have access to withinHotjar is, in particular:

information about the operating system and the web browser you are using,
the sub-pages you view within our website,
time spent on our website and its sub-sites,
transitions between different sub-pages within our website,
the source from which you go to our site,
places where you click the mouse.

In order to use Hotjar, we have implemented a special Hotjar tracking code in the codeof our website. The tracking code uses cookies from Hotjar Limited. The informationcollected through cookies is stored by Hotjar as part of a pseudonymous user profile.Neither Hotjar nor we use this information to identify you.

You can object to Hotjar creating your user profile, Hotjar storing information aboutyour use of our website and Hotjar’s use of cookies here:https://www.hotjar.com/legal/compliance/opt-out.

If you are interested in the details related to Hotjar’s data processing, we encourage youto read Hotjar’s privacy policy: https://www.hotjar.com/legal/policies/privacy.

YouTube – details

Videos are embedded on the site in privacy mode. Based on information provided byYouTube, this means that no cookies are stored on your device, nor does Google collectany information about you until you play the video.

When you play a video, YouTube saves cookies on your device and receives informationthat you have played the video from a specific website, even if you do not have a Googleaccount or are not currently logged in. If you are logged in to your Google account, thisservice provider will be able to directly associate your visit to our website with youraccount. The purpose and scope of data collection and further processing and use ofdata by Google, as well as your rights in this respect and the possibility to make settingsto protect your privacy are described in the Google privacy policy.

If you do not want Google to attribute the data collected during video playback directlyto your profile, you must log out of your account before playing the video. You can alsocompletely prevent plug-ins from loading on the site by using the appropriateextensions for your browser, such as script blocking.

The information collected through the cookies associated with the YouTube videosembedded on our pages is used by Google in order to ensure the correct and safefunctioning of the widget, to analyse and optimise the services provided by YouTube, aswell as for personalisation and advertising purposes.

Please note that by playing the videos available on YouTube, you are using servicesprovided electronically by Google LLC. Google LLC is an independent, third-partyprovider of electronic services to you. For details on YouTube’s terms of use, includingprivacy, you can refer to the documents provided directly by YouTube:

regulations: https://www.youtube.com/t/terms,
privacy policy: https://policies.google.com/privacy.

Vimeo – details

Vimeo widgets are embedded on our pages, allowing you to play the recordingsavailable on Vimeo directly from our pages. Vimeo is operated by Vimeo INC.

Videos are embedded on the site in privacy mode. Based on the information providedby Vimeo, this means that no cookies are stored on your device nor does Vimeo collectany information about you until you play the video.

When you play a recording, Vimeo saves cookies on your device and receivesinformation that you played the recording from a specific website, even if you do nothave a Vimeo account or are not currently logged in. If you have logged into your Vimeoaccount, this service provider will be able to directly associate your visit to our websitewith your account. The purpose and scope of data collection and the further processingand use of your data by Vimeo, as well as the possibility to contact us and your rights inthis respect and the possibility to make settings to protect your privacy are described inVimeo’s privacy policy.

If you do not want Vimeo to attribute the data collected during video playback directlyto your profile, you must log out of your account before playing the video. You can alsocompletely prevent plug-ins from loading on the site by using the appropriateextensions for your browser, such as script blocking.

The information collected through the cookies associated with the Vimeo videosembedded on our pages is used by Vimeo to ensure the correct and secure functioningof the widget, to analyse and optimise the services provided by YouTube, as well as forpersonalisation and advertising purposes.

Please note that by playing the recordings available on Vimeo, you are using theservices provided electronically by Vimeo INC, 555 West 18th Street, New York, NewYork 10011 is a standalone entity, independent of us, that provides electronic servicesto you. You may refer to the documents provided directly by Vimeo for details regardingVimeo’s terms of use, including privacy protections:

regulations: https://www.vimeo/terms,
privacy policy: https://vimeo.comm/privacy.

# 17: Do we track your behaviour on our website?

Yes, we use Google Analytics, Google AdWords, Hotjar and Facebook CustomAudiences tools that involve collecting information about your activities on our website.These tools are described in detail under the question on third-party cookies, so we willnot repeat this information here either.

# 18: Are we targeting you with targeted advertising?

Yes, we use Facebook Ads and Google Ads, whereby we can target adverts to specifictarget groups defined on the basis of various criteria such as age, gender, interests,profession, job, activities previously undertaken on our website. These tools aredescribed in detail within the question on third-party cookies, so we will not repeat thisinformation here either.

# 19: How can you manage your privacy?

The answer to this question can be found in many places in this privacy policy whendescribing individual tools, behavioural advertising, consent to cookies, etc. Nevertheless, we have once again gathered this information in one place for yourconvenience. Below you will find a list of options for managing your privacy.

the cookie settings within your internet browser,
Browser plug-ins supporting cookie management, e.g. Ghostery,
additional cookie management software,
incognito mode in the web browser,
behavioural advertising settings, e.g. youronlinechoices.com,
a mechanism for managing cookies from our website,
Google Analytics Opt-out:
Google Ads Settings: https://adssettings.google.com/
Facebook Ads Settings: https://www.facebook.com/ads/settings
HotJar Opt-out: https://www.hotjar.com/legal/compliance/opt-out

# 20: What are server logs?

The use of the website involves sending requests to the server where the website is
stored. Each request made to the server is recorded in the server logs.

The logs include, among other things, your IP address, the date and time of the server,information about the web browser and the operating system you are using. The logsare saved and stored on the server.

The data stored in the server logs is not associated with specific users of the websiteand is not used by us to identify you.

The server logs are only ancillary material for the administration of the site, and theircontents are not disclosed to anyone other than those authorised to administer theserver.

# 21: Is there anything else you should know?

As you can see, the topics of personal data processing, the use of cookies and themanagement of privacy in general are quite complex. We have done our best to ensurethat this document provides you with the most far-reaching knowledge on the issuesthat are important to you. If anything is unclear to you, you would like to find out more orsimply discuss your privacy, please email us at katkasystem@gmail.com.